TekHive 2023

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Tekhive FAQs

TEKHIVE is an I.T. Consultancy firm which provides the following services/ Web solutions:
 
1. Cloud Solutions and Services - Cloud Server Hosting - Cloud Back Ups - Business Email Hosting - Website Hosting and Development - Web and App Security
 
2. On Premise and Data Centre Solutions - Application and File Server Implementation - Network Implementation and Optimization - Enterprise Security - Structured Cabling Systems
 
3. Cyber Security Services- - Firewall and Web Filter Solutions - Penetration Test Services - Cloud Security Solutions - Security Cameras
 
4. Personal Computing and I.T. Desktop Support - Computer Services - Work From Home Security Solutions - Smart Home Services - Personalized Email and Websites
Each service fee is unique and bespoke. It is relative to the range and depth of the specific service/s based on individual client needs. TEKHIVE gives the price quotation after a free discovery call-consultation with the client.
For website services, TEKHIVE evaluates the client’s business and I.T.-related needs, and gives recommendations in these three domains: Website Content, Website Design + Structure, and Website Functionalities.

Yes, at TekHive Web Development Agency, we offer maintenance services to ensure that your website, social media accounts, and other digital assets are always up-to-date and running smoothly. Our maintenance services typically include software updates, security patches, content updates, bug fixes, and performance optimization.

However, whether maintenance services are included in your plan depends on the specific plan that you have signed up for. Some of our plans come with maintenance services included, while others may require an additional fee for maintenance. Please refer to your plan details or contact our customer support team for more information on whether maintenance services are included in your plan.

Yes, at TekHive Web Development Agency, we offer a variety of product and service packages to meet the unique needs and budget of our clients. Our packages typically include a combination of web development services such as website design, website development, e-commerce solutions, web application development, user experience design, and more.

TEKHIVE is a WIX and IONOS- partner agency. Hence, TEKHIVE may opt to use other platforms in website design and development if WIX cannot suffice the client’s required business needs and website functionalities.
 
TEKHIVE has used WORDPRESS—an open source website platform, together with a drag and drop tool— ELEMENTOR for designing.
E-commerce website is the premium type offered at TEKHIVE. It is considered e-commerce when selling/ purchasing function is required/ included.
Each project is unique and bespoke, therefore each timeline will be different from another. Based on TEKHIVE’s experience and collaboration with former client-partners, the usual timeline for a project is a 4-week period (subject to service/s availed).
Each project begins with the “free” DISCOVERY CALL-CONSULTATION, with these requirements/ queries for discussion:
- Name and Nature of Business/ Company/ Organization - Design Aspects Required - Preferred Functionalities - Content, Text and Photos Required- - Timeline for the Project - Reference Website/s for Preferred Vibe/ Look/ Theme
 
The client commits with TEKHIVE for the project by settling the initial payment (for discussion, depending on service/s availed).
 
TEKHIVE TEAM works closely and hands-on with each client. In each week (for an approximately 4-week project), the team schedules at least one meeting/ communication (online or in person) with the client for discussions, updates, and follow-ups.
 
Before the project ends in the final week, a free training and formal turnover session shall be conducted. Final payment shall be settled after the turnover.

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